Privacy Policy

1. Introduction

PsychScope Learning (ABN: 42 637 184 529) is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address
• Payment and billing information
• Course enrolment and progress data
• Communication preferences
• Technical information such as browser type, device, and IP address
• Information provided through contact forms or support enquiries

3. How We Collect Information

We collect personal information directly from you when you enrol in a course, submit a contact form, subscribe to our communications, or interact with our website. We may also collect technical data automatically through cookies and analytics tools when you browse our site.

4. How We Use Your Information

We use your personal information for the following purposes:

• Processing course enrolments and providing access to learning materials
• Communicating with you about your account, courses, or enquiries
• Sending relevant updates and educational content (with your consent)
• Processing payments securely
• Improving our website, courses, and overall learner experience
• Complying with legal obligations

5. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering our services. These providers are contractually required to handle your data in accordance with this policy and applicable laws.

6. Data Storage and Security

We store personal information on secure servers located in Australia. We implement industry-standard security measures to protect your data from unauthorised access, modification, or disclosure. While we take all reasonable steps to ensure your information is secure, no method of electronic transmission or storage is completely secure.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

• Email: support@psychscopelearning.com
• Phone: +61 7 3194 8265
• Address: Level 14, 275 George Street, Brisbane, QLD 4000, Australia